Customer support

Questions about your shipment? We’re here to help.

For packages moving from Fort Lauderdale to Freeport, send our customer support team the details and we’ll help you find the right next step.

Freeport service support

Doorstep delivery is currently available in Freeport, Grand Bahama only.

Have your tracking number ready so we can look into receiving, transit, customs, payment, or delivery status.

For the latest package timeline and a shipping charge ready for payment, sign in to your customer portal.

Tell us what you need help with. We’ll notify you when a team member responds.